Referral Pathways
Connecting people to the right support — within Taqwa Institute and beyond
Referral pathways demonstrate how service users are supported internally and signposted to appropriate specialist services when their needs fall beyond the Institute's scope. Taqwa Institute provides early intervention, community support, and signposting while ensuring individuals can access specialist statutory and voluntary-sector services when required.
Internal Referrals
Participants accessing one service may be referred to another Taqwa Institute programme where appropriate
From
Madrasa & Youth Programmes
Youth Mentoring & Leadership Development
From
Youth Mentoring
Clarity Coaching & Counselling
From
Conversations Community Café
Welfare Support Services
From
Women's Programmes (Hikma Wellness)
Coaching, Counselling or Family Support
From
Sports & Wellbeing Activities (BJJ, Horse Riding, Football)
Youth Mentoring and Personal Development
From
Food Parcel & Poverty Relief Services
Employment, Skills Development and Community Support Programmes
Community Care Services
Taqwa Institute Community Care programmes available for internal referral and signposting
Community Engagement
Community spaces, outreach, and engagement through Conversations — connecting people, reducing isolation, and building local networks.
Learn more →Coaching & Counselling
One-to-one coaching and counselling support through Clarity, helping individuals navigate emotional, personal, and family challenges.
Learn more →Health & Wellbeing
Programmes and activities that promote physical health, mental wellbeing, and holistic care within the community.
Learn more →Community Chaplaincy
Pastoral care, bereavement support, visiting the sick and elderly, and crisis response for individuals and families.
Learn more →New Muslim Support
Guidance, mentoring, and practical support for new Muslims and those exploring Islam, delivered with sensitivity and care.
Learn more →Welfare Support
Food parcels, crisis support, winter clothing, employment support, and practical assistance for individuals and families in hardship.
Learn more →External Referral Pathways
Specialist statutory and voluntary-sector services we signpost to when needs fall beyond our scope
Mental Health & Wellbeing
- GP Services
- NHS Talking Therapies
- Healthy Young Minds Oldham
- Adult Mental Health Services
- Crisis Support Services
Safeguarding Concerns
- Oldham Multi-Agency Safeguarding Hub (MASH)
- Children's Social Care
- Adult Social Care
- Greater Manchester Police
- Prevent/Channel Programme (where appropriate)
Domestic Abuse
- Independent Domestic Violence Advisors (IDVA)
- Women's Aid Services
- Local Refuge Services
- Social Care
Financial Hardship & Debt
- Citizens Advice
- Housing Support Services
- Food Banks
- Debt Advice Organisations
- Welfare Rights Services
Education & Employment
- Local Colleges and Training Providers
- Apprenticeship Providers
- Jobcentre Plus
- Careers Advice Services
Health Services
- GP Practices
- Community Health Teams
- Substance Misuse Services
- Sexual Health Services
- Specialist NHS Services
Typical Referral Process
- 1
Need identified by staff, volunteer, teacher, coach, mentor, or self-referral.
- 2
Initial assessment completed.
- 3
Consent obtained (unless safeguarding concerns require immediate action).
- 4
Referral form completed.
- 5
Referral sent to appropriate service.
- 6
Follow-up and monitoring by Taqwa Institute staff.
- 7
Case closure or ongoing support as required.
Example Referral Flow
How a concern identified in one programme can lead to specialist support
Youth attends Madrasa
Behavioural or emotional concerns identified
Referral to Clarity Coaching & Counselling
Assessment completed
If specialist intervention required:
Referral to GP / NHS Talking Therapies / Healthy Young Minds
Ongoing pastoral support through Taqwa Institute
Emergency Escalation Pathway
Immediate Risk of Harm
Designated Safeguarding Lead (Aniqa Rashid)
Emergency Services (999) if immediate danger
MASH / Social Care Referral
Record and monitor safeguarding actions
If someone is in immediate danger, call 999
Submit a Referral
Complete the form below to refer someone to an internal programme or external service. Select all services that apply.
All referrals are handled confidentially. Consent must be obtained unless safeguarding concerns require immediate action. If someone is in immediate danger, call 999 and contact our Designated Safeguarding Lead.
This pathway demonstrates that Taqwa Institute provides early intervention, community support, and signposting while ensuring individuals can access specialist statutory and voluntary-sector services when required. It is suitable for inclusion in funding applications, safeguarding policies, quality assurance documents, and service specifications.